Hi, I’m Jennifer Choubassi

IT & Software Development • C++ • Python • Java • Web • Networking

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About

I’m an IT and software development professional with a unique background in Computer Science and Cognitive Psychology. I specialize in C++, Python, Java, and web technologies, with practical experience in systems programming, networking, and embedded systems. I enjoy tackling complex problems, building efficient solutions, and creating technology that’s reliable and user-focused.

Projects

FTP Server (C++)

Active-mode FTP over sockets; RFC 959/2428 with IPv6 support.

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Inverted Pendulum (C++)

Fuzzy-logic controller with real-time simulation.

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Buddy System Memory Manager (C++)

Custom allocator showcasing OS-level memory management.

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Date Adjuster (Haskell)

Correctly shifts dates across months/years and leap years.

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Airline Site Sim (Python)

Domain modeling / simulation; clean Python structure.

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Computer Store Management (C++)

Inventory & operations app using OOP, files, and menus.

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Course Selection Tool (Java)

Enrollment tool with searching, validation, and serialization.

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Experience

Support Technician – Government of Canada

Jan 2024 – Jun 2025 · Edmonton, AB

  • Delivered frontline IT support for 1,000+ users, maintaining a 98% incident resolution rate.
  • Administered Active Directory and Microsoft 365, improving reliability and user productivity.
  • Wrote a monthly IT newsletter and built guides/training resources that streamlined onboarding.

Product Zone Expert – Apple Inc.

May 2022 – Jan 2024 · Edmonton, AB

  • Trained and supported customers across Apple’s ecosystem, increasing confidence and satisfaction.
  • Mentored peers and improved team workflows, boosting efficiency and knowledge-sharing.

Sales Associate – The Source

Mar 2018 – Feb 2022 · Edmonton, AB

  • Provided tailored tech solutions and authored reference guides for team use.
  • Organized schedules and supported team growth through training and collaboration.

Skills

  • C / C++
  • Python
  • Java
  • JavaScript
  • HTML
  • CSS
  • Docker
  • Git / GitHub
  • Active Directory
  • TCP/IP Networking

Education

BSc, Computer Science

Massey University · Present

  • Coursework in systems programming, networking, AI, and embedded development.
  • Projects include memory allocators, TCP servers with RSA encryption, and web applications.

BSc, Psychology

MacEwan University · Jun 2020

  • Specialized in Cognitive & Perception Psychology.
  • Conducted supervised research on eye gaze and personality perception.

Get in touch

You can reach me using the form below, or directly at jenny.choubassi@gmail.com.